Brendan Cawley
CEO, RTZN Brands
It's rare that I've found another person in the world that understands the idiosyncrasies of the different systems we use, and can quickly understand the complex issues we are trying to solve. Before Nuance, we had some automations that worked 80% of the time, but the 20% of failures created anxiety about what's actually accurate. By designing the system to make failures clear and monitoring them for us, Nuance has restored confidence in our automations and allow us to pinpoint and solve the problem areas. Nuance automations have allowed us to avoid hiring extra administrative employees by automating just about every standard process in our business. We've likely avoided hiring at least 2 full-time employees due to the automations they have developed, improved, or maintained for us. Nuance is extremely respectful of my limited time, and ensures each meeting is efficient. They take on most of the legwork without my involvement so I can focus on my business. Consultants often give me advice on what needs to change—Nuance simply implements the change with my approval and shows me the results.
Ben Kortlang
Partner at G2 Venture Partners
We hired Nuance to build a "Knowledge Base" that unified data from five primary databases and organized the data into a navigable/searchable front end, with logging capabilities to push information from the Knowledge Base back into our databases. The Knowledge Base solution built by Nuance has made an existing set of activities much more efficient. Previously we had to switch between multiple google sheets, databases and drive files to find the relevant information. Now we can search for a company, immediately see all the information our firm has on that company and click through to related research we've done on the space. Nuance takes direction, prioritizes it and works independently while asking critical questions where necessary. Nuance has quickly and cost-effectively delivered an outstanding product while requiring little of our team's time. Our experience could not have been more positive. We strongly recommend Nuance to anyone considering outsourced development support.
Joshua Meier
Attorney at Meier Law Firm
We reached out to Nuance because we needed to migrate from an outdated CRM. We'd worked with a couple of agencies before that made big promises but never kept up their end of the deal. Nuance worked quickly to recommend a solution and start building, and successfully migrated us from Keap to Lawmatics. They didn't just import contacts into the new system: they refactored all of our data (200+ custom fields, 300+ tags) into a coherent and standardized system that we can rely on. Before this migration, a task as simple as pulling a list of current clients involved patching together several tags and fields. We'd accumulated a decade worth of technical debt and confusing automations that no-one fully understood anymore, and Nuance helped us sort through that and rebuild our automations from scratch. The result is greater clarity for the team, a plan for moving forward, and a system for collecting data we can rely on. Giovanni feels like an extension of our team and is extremely responsive and helpful. If you need a team to help you systematize and scale your company while saving your employee's time on menial tasks, I highly recommend Nuance!
Ben Wise
Founder of Storyd
Over the past eight months, Nuance has been helping us find repetitive tasks to automate and intelligent ways to simplify our workflow. They have also helped research and propose the right tech solutions to help us become more efficient. I estimate that their contribution will help us save thousands of dollars—if not millions—over the coming years and decades. What's more: the team is accountable, reasonable, and a joy to work with. I can't recommend them enough.
Matt Rouse
Director of Digital Marketing, Baker Publishing Group
Working with Nuance has been a game-changer for our team. Giovanni has this rare ability to simplify complex integrations and make multiple systems work seamlessly together. From connecting marketing tools like OptinMonster and Shopify into our CRM and email platforms, to migrating data from Dynamics to Emarsys, his expertise has saved us countless hours and dramatically improved our data flow. What stands out most is his ability to listen, understand our unique needs, and deliver solutions quickly that actually work in the real world. Giovanni's been an invaluable partner, and I'd highly recommend him to anyone looking for reliable, thoughtful, and skilled support with system integrations.
Erin Halper
Founder of The Upside
Giovanni is everything you need in a tech/operations consultant: he works quickly, communicates clearly, brings a wealth of knowledge to the company, and often suggests improvements before I even think of them. He truly makes you feel like he's part of your team rather than an external advisor. Plus, he has an eye for marketing and design so he can suggest copy improvements, design images, and do other tasks that help free up my time.
Amma Okwara
General Manager, Technology & Operations at Jolt Space
We needed help implementing automated emails in ActiveCampaign based on how people interact with our new platform. We brought on Nuance to help figure out the data model and implement the automations. They worked quickly to understand what we needed and helped us work with our developers to figure out a plan, then set up the automations for us. Nuance was easy to work with and responsive to our needs, and even caught a few bugs in our platform when testing. If you are embarking on a new technical project, definitely reach out to them!
Emerson Eggerichs
Author, Love & Respect
I hired Gio to create an AI assistant capable of accessing archives from my decades in ministry and helping me find, summarize, and quote relevant information. This includes my books, 800 sermons, 450,000 emails, and tens of thousands of files and documents. The sheer amount of data was greater than what a CustomGPT could handle, so Gio created custom software to sort through and extract the usable information. He even converted my handwritten sermon scans into documents and made them searchable for me! He has created several personalized chatbots for me to use which allow me to write questions like "Find me sermons about financial trouble" and get a quick and accurate response from the AI based on this information. He was responsive to feedback and implemented my requests for improvements to make it better suited for my purposes. He was also careful to develop a solution that was secure due to the sensitive nature of some of the data. It's a joy to have all this information at my fingertips in such an accessible way. What used to take me hours to dig up can now be found in a few seconds.
Charles Baratta
CEO, Prime Marketing Source
We often need to set up API integrations with our clients, and our previous contractor was taking too long to fulfill our time-sensitive requests. Nuance was referred to us and the difference has been night and day. They work quickly and accurately to build the integrations and work directly with our clients to get any details they need. They effectively project manage and follow up to make sure things keep moving forward. When we experience any issues, the Nuance team troubleshoots and consistently gets us a fix within a few hours, so we have confidence that we can rely on our systems. Nuance also helped rebuild an old piece of software from a previous contractor and upgraded it to better match our current needs. I've liked their work so much that I'm now working with them to develop an MVP for a SaaS product I want to bring to market. Spencer & Gio are handling the design, copywriting, and development for the platform so we can turn the idea into a reality within a matter of months. They're communicative, skilled, reliable, and overall a pleasure to work with.
Christine Landis
CEO, Peacock Parent
Nuance is an indispensable partner, seamlessly managing everything from our Proxy web app development to email newsletters, IT, and security. They've become an invaluable resource for all things technology – whether it be building automated systems, introducing agile sprints to our development cycle, or providing expert product management to help bring my vision for Proxy to life. Gio and the Nuance team consistently deliver on every request and truly feel like an extension of my team. They're responsive, innovative problem solvers, dedicated to efficiency, and intuitively understand how to make a great UX for our customers. They don't just execute; they sharpen our strategic thinking and I love how well they communicate (not always normal for people in tech). For anyone building a web app, leveraging AI, or streamlining tangled processes, I wholeheartedly recommend Nuance.
James Perfect
Vice President of Growth & Operations at Graffitico
We use Jobber to manage our field services, but their native reporting features are limited. We needed a way to analyze the data beyond what Jobber was capable of doing. Giovanni created an automation to pull all the data every day into google sheets, using Jobber's GraphQL API. He built the initial solution quickly and was responsive to any updates I wanted to make to the data model. In addition, he suggested further improvements we could make to our systems with his automation capabilities. Gio's easy to work with and trained me on how to update what he built so I could maintain the system on my own if needed. If you have any technical problems or want to automate your busywork, I highly recommend working with Nuance!
Namson Pham
Partner at Lubin Pham Caplin
We've been automating since day one. But hiring Nuance really accelerated our automation processes. Our law firm has grown so much, and we picked much of the low-hanging fruit. To reach the next level, we knew that we needed to bring in professionals, especially as we scaled. That was especially important because our practice management software did not offer multi-tenant support. Nuance made it a point not only to program an automation, but to ensure that the automation solved the business problem we were looking to solve. That required more than just blind programming. It required learning and understanding the affected portions of the business and designing the appropriate solution. As a result, every solution has worked beautifully with very few issues (and any that have popped up, Nuance has been quick to resolve). Most importantly, because Nuance took the time to learn the business problem, they built automation solutions with future-proofing in mind, allowing us to scale up existing automations as we grow and open new offices. Nuance came recommended to us, and Gio and John did not disappoint. They've been able to turn our ideas/needs into working solutions that save us hours of manpower every day. Highly recommend for any of your development needs!
Nate Postlethwait
Author
I hired Gio and his team at Nuance to help me launch an online course. From the beginning I found Gio (and his team) to be professional and stellar communicators. Beyond that was his knowledge of a world I could not have navigated on my own. Gio was able to put resources together that had a tremendous impact on the course and created a user experience that helped people feel included and involved in what they were purchasing. His whole team worked well together and with me to keep everything up to date and delivered with excellence. I felt as though I had a partnership with Gio through this experience. I can not say enough how much I trust him. He is always three steps ahead of knowing what needs to be done and effectively rolling that out before I catch up. We are now working on our second project together. There will be many, many more.
Crystal Guiga
Founder, Guiga Law
I can't recommend Giovanni and his team enough! I am working on building systems and automations for my new business, and he takes the time to understand your business and your goals. He not only strategizes creative solutions to meet your goals, but designs your systems in a way that allows you to maximize your technology budget. For example, he will help you minimize the number of different technology platforms you use (if that's important to you). Most importantly, he explains how your systems work in EASY TO UNDERSTAND terms and even shares his explanations via helpful videos that you can refer to again and again if necessary. If you're thinking of streamlining your business, reach out to Giovanni now!
MaryAnn Zeman
Co-Founder/COO at How I Met My Dog
Giovanni helped execute our project faster and better than we could have hoped for. His capabilities and creativity even saved us a ton of money on our email marketing service. He's kind, prompt and very skilled. Looking forward to working with him again.
Sam Charrington
Host, TWIML AI Podcast
Giovanni was great to work with in every way. He was able to jump right in and understand what we were struggling with, build a corrective plan, and get it implemented quickly. He was easy to communicate with and made himself available via my team's tools to facilitate coordination. And he was flexible, helping out with a few items that came up that were outside the scope of the initial project. We'll definitely be using him again. Thanks Giovanni!
Ferne Kornfeld
Co-Founder, Value Capital Funding
Gio's knowledge in the area of automation, especially Zapier, has helped our business tremendously. He is quick to respond no matter the hour and has done everything we needed him to do and more. I highly recommend using his services!
Corina Holden
Founder, Frump Fighters
Working with Nuance has allowed us to hand off the technical aspects of building out a custom platform for our customers and focus on what our customers need. The team is very responsive and understands what we're looking for. They're always looking to provide the best solution and discuss our options with us. In the end, they have our best interest in mind, and that gives me peace of mind. It's awesome to be able to focus my energy on being the visionary and imagining solutions for my customers, and then let Nuance take care of the implementation. Whether it's backend infrastructure or front-facing customer products, I recommend working with Nuance if you want your systems to run smoothly and efficiently but don't want to get into the weeds yourself.
Dave Johnson
Owner, Custom Concrete Contracting
SkillStacker was built to fix a workforce problem we'd been dealing with for 30 years in concrete. The vision was clear, but the technical path wasn't. Nuance took our problems, goals, and contractor logic and turned them into a real product. No tech degree required on our end. They ask the right questions and deliver. That's hard to find.
Josh Castillo
Founder, Prodego
The best feeling as a founder is finding a team you can actually trust. Nuance has been incredible to work with on my app. They are true experts, but what really sets them apart is how much they care and how generous they are with their time. They are extremely collaborative and always share input that matters, making me feel supported throughout the entire process. I couldn't ask for a better group of developers to have in my corner.