This Privacy Policy explains how Nuance.dev ("Nuance," "we," "us," or "our") collects, uses, and protects information when you visit nuance.dev (the "Site").
Information we collect
Contact form submissions
When you submit the contact form, you provide your name, email address, and message. This information is sent directly to us via email. We do not store form submissions in a database or any other persistent storage.
Analytics data
We use the following analytics services to understand how visitors interact with the Site:
- Google Analytics collects anonymized usage data including pages visited, time spent on the Site, approximate geographic location, device type, and browser information. Google Analytics uses cookies to distinguish unique visitors.
- PostHog collects usage data including page views, clicks, and session recordings to help us understand how visitors navigate the Site and identify areas for improvement.
How we use your information
We use the information we collect to:
- Respond to inquiries submitted through the contact form
- Understand how visitors use the Site so we can improve it
- Monitor Site performance and troubleshoot issues
Cookies
The Site uses cookies set by Google Analytics and PostHog for analytics purposes. These cookies help us understand visitor behavior and do not contain personal information. You can disable cookies through your browser settings, though this may affect your experience on other websites as well.
Third-party services
We use the following third-party services that may process data in connection with the Site:
- Google Analytics for website analytics
- PostHog for product analytics and session recordings
- Fly.io for website hosting
Each of these services has its own privacy policy governing how they handle data.
Data retention
Contact form submissions are not stored on our servers. Emails received from form submissions are retained in our email inbox as part of normal business communication. Analytics data is retained according to the default retention periods of Google Analytics and PostHog.
Your rights
You may:
- Disable cookies through your browser settings to opt out of analytics tracking
- Contact us to request information about any personal data we may hold
- Request deletion of any personal data associated with your contact form submission
Children's privacy
The Site is not directed at children under the age of 13. We do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted to this page. The "Last updated" date at the top indicates when this policy was last revised.
Governing law
This policy is governed by the laws of the State of Washington.
Contact
If you have questions about this Privacy Policy, please reach out through the contact form on our Site.